First is to rule out the obvious. Is it only affecting gameplay, or does it affect websurfing and downloads? Is it happening specific to Gen, Q3 in general, and are other games affected? If you're getting hit with this in other games then I'd say it's a general networking or computer problem. It could be anything from a flakey router upstream from you to a network card that's beginning to die, or even a software glitch. If it's only affecting Gen, try other servers first to see if it's your route to host or if it's happening across the board on any server. Once you know this we can work on tweaking if necessary if it's something specific to playing Gen.
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